Shipping policy

Shipping Policy – Pleame

At Pleame, we are committed to delivering your order safely and as quickly as possible.

Order Processing Time

All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

  • India: 4–8 business days

Please note: Delivery times may vary due to high demand, logistics delays, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders

  • Cash on Delivery (COD) may include an additional fee

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/email. You can track your order in real time.

Delays & Issues

If your order is delayed beyond the estimated timeframe, please contact our support team. We will assist you immediately.

Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Failed Delivery Attempts

If delivery fails due to customer unavailability or incorrect details, re-delivery charges may apply.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery with proof (photos/videos). We will resolve the issue as quickly as possible.

Contact Us

For any shipping-related queries, reach out to us at:
Email: store.aerivo@gmail.com

Thank you for shopping with AERIVO